Advanced knowledge and skill on Microsoft Office programs
Minimum 2 years work experience in relevant
Duties & Responsibilities
Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment..
Sets up and configures computers, peripherals and accounts assigning security level.
Installs software and installs and repairs hardware and peripherals;
Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate;
Maintains systems, databases and web pages;
Administers user accounts;
Designs and produces basic reports;
Sets up and submits production jobs and edits and debugs computer output;
Transfers computer files between platforms;
Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns;
13. Arranges for distribution of output to customer;
14. Maintains records;
15. Contributes to unit goals by accomplishing related duties as required.
The qualified candidates should send his/her CV including the cover letter through [email protected], before the closing date