Customer Service Officer For Andkhoy Branch

Vacancy Number:(BMA//2020//082)
Title: Customer Service Officer For Andkhoy Branch
Category:Banking
Duration:Permanente
Exp.: 2020-02-17-(2 Weeks From now)
Jobs no:1
Salary:As per Company Salary Scale
Gender:Male/Female

Location

Organization: Bank-e- Millie Afghan | About Bank-e- Millie Afghan
City: Faryab
Country: AF

Qualification

Education:Bachelors Degree Business Administration
Work Experience:2 Years
Qualification:

BBA General education degree or equivalent



Knowledge of customer service principles and practices

Knowledge of relevant computer applications

Ability to type

Knowledge of administrative procedures

Numeric oral and written Dari Pashto English language applications

Product knowledge



Skills



The Ability to Listen Closely to Customers Clear Verbal Communication Ability to Empathize Data Entry and Basic Computer Skills Time Management Skills Management of Personal Emotions Situation Evaluation and Analysis Organizational skills Respect Ability to Identify and Anticipate needs Flexibility


Duties & Responsibilities

1. Interviewing customers to obtain personal financial information and explain available services

Organizing opening of new deposit accounts by managing his/her Customer Service Representatives.

Answering customer questions and investigating account errors

admitting customers to safe deposit vault

2. Responsible for organizing delivery of Account opening cards ATM cards Account statements to the customers & maintain a record of such jobs.

3. The required MIS & Compliance requirements are also to be organized by the CSO.

4. Should take up any other tasks & or responsibilities given by the Branch Management. 

Answering administrative and operational inquiries.

5. May provide marketing support; perform limited business prospecting activities including client/prospect communication and seminar activities.

6. Complete all required Training.

7. Adhere to all the Bank’s Policies and Procedures.

8. Provide coverage for other CSOs and Office staff as needed.

9. Remain current on Products Services and the Firm’s System Applications


Submission Guideline

You should apply electronically by sending your CV and a one-page covering letter explaining your interest and suitability for the position to E-mail given below. 


PLEASE SPECIFY THE POSITION NAME VACANCY NUMBER  (CUSTOMER SERVICE OFFICER  FOR Andkhoy BMA//2020//082) IN THE SUBJECT LINE OF YOUR E-MAIL. 


Abdul Habib " Qadiri " 
Responsible for BMA HRMIS Database 
Address: JADE IBNE SINA WATT KABUL AFGHANISTAN. 

PLEASE NOTE:

1. APPLICATIONS RECEIVED AFTER THE DEADLINE WILL NOT BE CONSIDERED.
2. ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED.

3. HIGH OPPORTUNITY WILL GIVE TO THOSE WHO ARE FROM THE ABOVE MENTIONED  PROVINCE.

Email: [email protected] [email protected]
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