Scheme and oversee local data security on Tt owned computers.
Oversee the distribution and re-collection of IT equipment to staff.
Track and comply with software licensing regulations and policies instructed by main office.
Comply with and help to enforce standard Tetra Tech Inc, IT policies and procedures.
Initiate and implement improvements in all areas of IT responsibility at the national and regional levels including Microwave and VSAT.
Submit requisitions for purchasing of all software, hardware and other IT supplies at the local level and advice and assist in purchases at the national level.
Troubleshoot systems backups, archiving, and disaster recovery and provides expert support and recommendations when required.
Manage the LAN, VSAT, WAN and telephone systems.
Conducts maintenance of computers, printers, peripherals and software as directed from main office.
Interact with internal clients on all levels to help resolve IT-related issues and provide answers in a timely manner.
Communicate effectively with internal clients to identify needs and evaluate alternative business solutions.
Comply with instruction from main office for improvement and make constructive suggestions for change.
He/She should have VPN and VLAN knowledge and expertise, should be able to administer system inside a global VPN system.
Resolve and/or report IT issues in a timely fashion to main office.
Create tickets to Tetra Tech helpdesk for the tasks which is beyond his/her authorities or knowledge
He/She will be responsible to do IT closeout of Kajaki office
Work diligently with Procurement, Logistics and Finance to update inventory of IT equipment.
Work very closely with Kabul office (Main office) and get instruction and comply with that.
Bachelor of Computer Sciences (BCS) or diploma in IT or similar field. Relevant experience and another university degree may substitute for the degrees mentioned.
Minimum of 5 years experience in an equivalent position. Experience working in a similar position for an NGO or an international organization is preferred. USAID funded project experience is a clear plus.
PC and Server support experience, especially with Windows Server & Windows Client operating systems within a global network.
Ability of point to point and point to multi point Wireless configuration and installation.
LAN, WAN, VSAT. WLAN, Microwave knowledge and experience.
MS applications, MS Office 2013, MS Project, MS Visio and network management software.
Common client applications such as Adobe Acrobat, adobe Nuance PDF
Network and computer troubleshooting skills and experience.
VSAT setup and maintenance.
Wireless bridge and access point set up and configuration.
Good communication skills (oral & written) in Dari, Pashto and English.
Able to work overtime on weekends or holidays required by the project/supervisor.
Duties & Responsibilities
The Information Technology (IT) Manager is responsible for the oversight of IT needs Tetra Tech office in Kandahar and Kajaki, including but not limited to systems installation, maintenance, support and technical consultations. She/he is also responsible for ensuring Tetra Tech Inc. Kandahar and Kajaki offices standards and guidelines are adhered to and proprietary project solutions are the most efficient and cost effective.The Information Technology (IT) Manager is responsible for the oversight of IT needs Tetra Tech office in Kandahar and Kajaki, including but not limited to systems installation, maintenance, support and technical consultations. She/he is also responsible for ensuring Tetra Tech Inc. Kandahar and Kajaki offices standards and guidelines are adhered to and proprietary project solutions are the most efficient and cost effective.
Interested Afghan National candidates should submit their applications via e-mail, indicating on the SUBJECT line the title and vacancy number of the position applied (IT Manager-2017-84) to the below address:
Please note that applications received after the closing date will not be given consideration .Only short-listed candidates whose applications respond to the above criteria will be contacted for interview.