Excellent working knowledge of ICT technologies (e.g. MS Office phone e-mail other applications) reasonable administrative and presentation skills
A fully confidential and trustful person reliable handling data and information
Accurate and attention to detail
Ability to deliver high-quality work under pressure
Working under the direction of the IT-Manager/Head of ICT the ICT Officer will support the employees in the timely resolution of reported issues and maintain a functional IT network.
Maintaining and administering computer networks and related computing environments including systems software applications software hardware and configurations
Performing disaster recovery operations and data backups when required
Protecting data software and hardware by coordinating planning and implementing network security measures
Troubleshooting diagnosing and resolving hardware software and other network and system problems
Replacing faulty network hardware components when required
Maintaining configuring and monitoring virus protection software and e-mail applications
Monitoring network performance to determine if adjustments need to be made
Conferring with network users about solving existing system problems
Operating master consoles to monitor the performance of networks and computer systems
Coordinating computer network access and use
Designing configuring and testing networking software computer hardware and operating system software
B.Tasks in details:
General IT support dealing with hardware and software inquiries; working together with an extensive team of staff to deliver a professional high-quality service level to end-users
First-line support for all desktop and laptop users
Routine server maintenance and monitoring
Support with Microsoft products such as Office 365/other versions
Working together with the procurement unit to ensure IT-Equipment quality
End-user and product support for printers and photocopiers
OS Support – Microsoft Windows 10
OS Server Support – Microsoft 2019
Experience of SQL Server and Active Directory with a Hyper-V environment
Provide one on one training when requested
Maintaining managed switches
Ensure network connectivity of end-users and troubleshooting of any network device issues
Maintain and monitor backup jobs log IT equipment issued to users
Under the direction of Head of ICT/Head of Administration provide IT and telecommunications support to project staff for various activities including (but not limited to): preparing and using presentation technologies; establishing maintaining and monitoring of electronic filing systems (DMS)
Contribute to team effort by undertaking additional tasks and responsibilities as requested by the Head of ICT
Ultimately the ICT officer should be able to ensure the database systems run effectively and securely on a daily basis.
creating ‘how-to’ guides for staff
Creating IT documentations
طریقه ارسال درخواستی
You are kindly requested to fill in GIZ-Afghanistan’s job application form and send it along with your updated CV and letter of motivation with complete contact details to our HR recruitment unit through the online application process.
You can download the GIZ’s job application form from our jobs website (www.giz-jobs.com) or from the Job Applications section of ACBAR website (http://www.acbar.org/applicationform). We will not consider and review the applications without the job application form (for internal candidates filling the form is optional).
Please do not send us your working certificates educational certificates or any other additional documents while you are applying for the post. We will ask you for these documents if you are selected for the next steps of our recruitment.
Only those candidates will be invited for written test or interview who meets the qualifications and requirements for the mentioned job vacancy.
Priority will be given to the female applicants who meet the requirements of the position. Therefore we would like to highly encourage females to apply for this vacancy announcement.
For more information about German Cooperation with Afghanistan and GIZ Afghanistan Projects please visit our websites: