IT Assistant

شناسه پست:AF-N-01-2020
عنوان: IT Assistant
دسته بندی:تکنالوژی معلوماتی
مدت:One year (extendable)
تاریخ ختم: 2020-01-23-(1 هفته مانده)
تعداد نفر:1
جنسیت:مرد یا زن


کارفرما: American University of Afghanistan (AUAF) | درباره American University of Afghanistan (AUAF)
شهر: کابل
کشور: AF


تحصیلات:Bachelor Degree in Computer Science or in relevant field
تجربه کاری:4 relevant experience سال

  • Bachelor Degree in Computer Science or in relevant field with 3 years’ experience or Baccalaureate degree with 4 years relevant experience in the relevant field

  • CCNA and MCSA Certified will be plus point

  • Any other technical certification will be a plus point

  • Excellent online support system (Helpdesk Zendesk etc.…)

  • Shall have minimum of 3 years of experience in IT support/technician level

  • Ability to work under pressure and handle multiple tasks and weekends

  • Excellent cross-cultural skills ability to work in a diverse multi-cultural environment with respect professionalism and gender sensitivity


  • Ability to identify and resolve problems associated with Computer Networks

  • Good command of English language spoken and written in addition to two local languages Dari and Pashto.

  • Excellent knowledge of Windows Workstations Servers Network equipment and VoIP equipment

  • Ability to maintain effective working relationships with colleagues


The IT Assistant shall work under general supervision of IT Services Manager and shall identify troubleshoot and resolve problems encountered in AUAF LAN and WAN. The incumbent shall have good analytical and problem-solving skills and shall be able to provide technical support to end-users regarding computer hardware and software. The incumbent shall be able install test certify and troubleshoot networking cabling systems and shall be able to install configured network equipment and perform related work as required. The incumbent shall have hands-on experience and shall be able to install and configure VoIP devices and other Applications used for IT communications.


  • Perform Helpdesk responsibilities and user assistance

  • Manage all equipment and applications associated with electronic mail

  • Provide hardware and software troubleshooting support to all faculty member and Students

  • Setup official email accounts in user’s computer

  • Perform maintenance and minor repairs on hardware equipment

  • Install certify and troubleshoot campus and remote-campus network cabling

  • Troubleshoot problems in international and west campus on weekends

  • Install troubleshoot and repairs telecommunications equipment and data/voice cabling including computer and telephone lines Voice over IP (VoIP) equipment

  • Install and maintain Cisco switches and Ethernet and fiber optic connections.

  • Shall be able to Implement network traffic and security monitoring software and optimize server performance

  • Shall be able to configure and deploy print servers

  • Shall be able to setup poly come and other commutations tools

  • Configure and install point-to-point devices such as Air Fiber UBNT and WiMAX

  • Install and configure Licensed antivirus and other software on end user machines

  • Monitoring of the network connection on daily basis to ensure a stable and responsive network environment

  • Provides hands-on assistance and troubleshoot all phone equipment failures and service issues of AUAF VoIP network

  • Any other responsibilities related to IT as required and/or assigned by IT services Manager

طریقه ارسال درخواستی

This position is open to candidates authorized to work in Afghanistan as local employees.

To apply please send as a single PDF document: a cover letter and curriculum vitae (CV) to [email protected] no later than January 23 2020. Please include Vacancy# and Job Title “IT Assistant” in the subject line of the email otherwise the application will not be considered. Applications in languages other than English will not be reviewed.  Please be advised that only shortlisted candidates will be contacted. A written test or example of work may be used as a form of screening.

If hired the successful applicant is expected to provide official proof of academic degrees (transcripts sent from the degree granting school directly to AUAF).

AUAF does not charge recruitment fees to applicants.

AUAF is an equal opportunity employer that values diversity at all levels. AUAF follows a strict non-discriminatory policy in its selection and employment practices. All applicants will receive equal consideration and applicants from all ethnic religious and economic backgrounds are encouraged to apply.

ایمیل: [email protected]